Chris Madonna

"I had circumstances that required me to update my insurance policy’s right away. Michael Hagan on the Modonna team was there to help. He was confident, knowledgeable and professional. I just knew I could relax and let him manage these sensitive matters. Every change was expedited quickly and efficiently. I, then chose to purchase two additional polices from Michael. Thank you for clarity and peace of mind. Priceless 😊"

"You may have seen commercials with Jake from State Farm, but I'll take 2 Chris's over Jake. Chris Rush & Chris Madonna are fantastic! When I moved last year, my realtor introduced me to Chris Rush. He was able to get me better coverage for significantly less money than I was paying. More recently, someone tried to steal my catalytic converter and my car needed to be repaired. They helped me coordinate everything (towing, repair, rental car) and answered all of my many questions in the process. The support from them is the type of customer service that we should all expect, but rarely get from every company we do business with. I highly recommend them!"

"I've had a great experience so far with Mike Hagan and Chris Madonna. They're customer service is top notch. Always there when I need them and super easy to get a hold of. Mike put together a policy for home and auto that works great for me and saves me money. He is simply the best agent I've ever dealt with!!"

"Mike Hagan made the whole process of switching insurance as easy as I could possibly expect it. His detailed explanation of benefits and knowledge of their products was exceptional not to mention the hundreds of dollars i'll be saving. I highly recommend Mike and State Farm."

"Chris Madonna was amazing taking care of my claim when a young man rear ended my car. State Farm was very responsive, professional and caring about the entire experience. We have been State Farm clients for 50 years and they have never let us down- even with teenage drivers."

"I switched to State Farm a little over six months ago. At that time Chris Madonna, Mike Hagan and crew saved me almost half on my Auto & Home policies, at the same time increasing my coverage. Yesterday Mike had a follow up with me informing that since I joined the safe driver program, my Volvo rate would drop 30% and my Mazda would drop 40%. This was due to the driving record as well as reduced driving due to the pandemic. I can't say enough good things about my agents at State Farm here in West Chester."

"Chris Madonna and all of the staff at West Chester State Farm are very responsive and helpful. They work at making changes or updates or information gathering as easy as possible. No matter who answers the phone when I call, I always find the answers I need. I was also very impressed that during COVID, State Farm refunded auto policy money because we were driving less than normal."

"Mike Hagan has done an incredible job with every aspect of our insurance needs. He is the most responsive insurance agent I have ever worked with, and he values relationships over sales numbers. I have only had a few insurance agents in my lifetime, but I know for a fact that I will be with Mike Hagan for a very long time."

"We were referred to Mike Hagan and State Farm by our son who raved about their service. We had several conversations with Mike and even a quick meeting at his office where he explained the nuances of our auto, homeowners and umbrella policies to us. Mike is responsive via cell or email (even when my husband mistakenly called him at 11pm at night!) We are definitely getting the customer service, value and responsiveness we were no longer receiving from our prior insurance carrier and we couldn't be happier that we made the switch!"

"I couldn’t be more happier coming back to State Farm.. Mike Hagan is state of the art!! I have never had an agent sit with me and explain every detail or every possible scenario when it comes to my insurance needs.. the follow up is right on point!! I highly recommend this agent if you are looking to feel safe and secure.. thanks to Mike and Chris for making me feel like family!!"

"Highly recommend Chris, Chris, and Mike at State Farm. We were previously with Geico. After shopping around a lot, we talked to Chris Madonna… we immediately bundled everything with him at State Farm. No joke, we got significantly better coverage on everything, for significantly less cost. I’ve already had to file a claim with them (unfortunately) and the whole process was quick and hassle-free. This review comes after a phone call from State Farm, I was expecting them to raise my rates… they actually recalculated and LOWERED EVERYONES rate in my area!… I’ve never even heard of that happening. These guys are the real deal. Kind, helpful, extremely knowledgeable, and quick to respond. Highly recommend."

"We were considering switching insurance companies and when we spoke to Chris, he was nothing but AWESOME! He answered all of our questions, and even informed us about information that no other insurance agent had ever told us about in our life. I would highly recommend Chris and his team!"

"I am so happy with our decision to switch to State Farm. Chris Rush, Chris Madonna, and Mike Hagan have all been wonderful to us. They are informative, helpful, caring, and truly go above and beyond. My husband was in an auto accident in early December 2020. We were having a really hard time with the other driver's insurance and it quickly became a headache. I called Chris Rush and he took care of it for us! He was amazing and gave us a piece of mind that it would be handled correctly. As if I wasn't already very impressed with them, I received a follow up phone call from Chris Madonna checking on us and offering additional help if needed. Wow! Talk about fantastic customer service. I cannot say enough amazing things about this group! Highly recommend."

"Fantastic experience with Chris and the team. They've made navigating the process of our claim easy and quick. The State Farm claims team, including Abby who helped me today were accessible and I have never had to wait more than a minute to have my call answered - which is unheard of in this current remote environment! Highly recommend."

"In my opinion Micheal was very helpful, I especially respect the fact that he made sure i understood everything and when ever i asked him a question or asked for him to explain he did it with no problem no attitude.I so appreciate him and the fact that he made sure i could get more for my money"