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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 26, 2024

5  out of  5 rating by Sandra
"I had an excellent experience thanks to Damon."
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Marianne Kaplan

April 19, 2024

5  out of  5 rating by Marianne Kaplan
"I am so grateful I connected with Mike Hagan from Chris Madonna's group. My mom was a client of theirs for many years before she passed, and always spoke so highly of them. When it came time for me to look for a new insurance agent they were the first ones I called. Mike was extremely informative and patient with me. He didn't just simply answer my questions, he explained everything in detail so I could make the best decision for my family. He explained that his job is not to "sell" me insurance but to educate me, which made me feel comfortable asking questions. Mike is very responsive and easy to talk to. I could never get a hold of my last agent, and when I did she was never able to help me. I am so happy we made the switch to State Farm and feel confident that we are in really good hands with Mike. I cannot thank him enough for his help, time and patience."
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Joli Ecker

April 11, 2024

5  out of  5 rating by Joli Ecker
"Chris and his team are A++!! Argel is a rockstar to work with answering all of my questions and provided a full explanation of all benefits and services State Farm can offer. I have shopped around for best pricing and top level insurance benefits, and the Madonna StateState Farm team has far exceeded my expectations!"
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hoàng hà trần

April 4, 2024

5  out of  5 rating by hoàng hà trần
"Agent Argel Pettit helped me find the best quote for car and rental insurance."
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Michelle P

February 23, 2024

5  out of  5 rating by Michelle P
"I recently had the pleasure of working with Mike and I couldn’t be happier with the experience. Mike has been efficient, responsive and offers a personalized approach to each client. This office is not just about paperwork and premiums; they’re about building relationships, saving money, and ensuring my family’s security. If you’re looking for an insurance partner who genuinely cares and will have your back, I highly recommend reaching out to them."
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Kenneth Paulus

February 5, 2024

5  out of  5 rating by Kenneth Paulus
"Mike Hagan met our expectations. He listened to our needs and addressed our concerns. He is very professional and knowledgeable. Thank you Mike."
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Gerri Miklowcic

January 6, 2024

5  out of  5 rating by Gerri Miklowcic
"My agent was polite. knew exactly what needed to be done and did it expeditiously. WAY BETTER than all of my recent customer service experiences at other companies."
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Jim Spofford

December 4, 2023

5  out of  5 rating by Jim Spofford
"Argel and Chris were great to work with, and saved me a lot!"
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October 11, 2023

5  out of  5 rating by piasuk
"Excellent service. Mike took the time to consider my individual situation, and advise me on my options, which resulted in a satisfying outcome. Thanks, Mike!"
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John Schott

September 19, 2023

5  out of  5 rating by John Schott
"I have been a lifelong State Farm Insurance customer in four different states. I am very pleased that I connected to Chris Madonna's Agency in West Chester, PA. I have done business with Chris as well as with Mike Hagan. Mike is a good communicator...quick to respond and to follow up. He is professional and knowledgeable. If you were to do business with them, I'm confident you would be pleased. In addition, my Dad was a State Farm agent. He set the bar high, so my praise of them is not without consideration."
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June 30, 2023

5  out of  5 rating by pcunning11
"Mike was really receptive and came to our house (at our invite!!) to review documents and finalize details and make the process really easy!"
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Jaime Dotson

June 23, 2023

5  out of  5 rating by Jaime Dotson
"Mike Hagan was great to deal with! He gave us all the information to make an informed decision about our coverage. Thank you for providing us with great service."
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steven swierczek

April 24, 2023

5  out of  5 rating by steven swierczek
"I have been with Chris for over three years and I am quite pleased with his services. Every time I call with a question about my present coverage or needed coverage his always friendly staff has the answer or the solution. He was especially helpful with connecting me with other agents to cover out of state property and out of state watercraft.Enjoy very much working with him and his staff"
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Anthony Cossetti

February 17, 2023

5  out of  5 rating by Anthony Cossetti
"Chris is an awesome agent and down to earth guy. My car was stolen, and I had no worries with him helping me out. Couldn’t ask for a better agent out there, and I will have my cars insured with him until the day he retires."
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Eric Trembicki

February 6, 2023

5  out of  5 rating by Eric Trembicki
"Thanks to Chris and Mike for 6 Star Customer service! Mike Hagan went above and beyond to get me the best coverage while also saving me time. Look no further for all your insurance needs."
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Erin Bigos

February 1, 2023

5  out of  5 rating by Erin Bigos
"I recently switched to State Farm insurance, and I can't speak highly enough of my agent, Mike Hagan! He truly went above and beyond to make sure that my husband and I were set up with proper coverage and looked out for us like family. I would recommend Mike to everyone and anyone!"
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shawn latta

February 1, 2023

5  out of  5 rating by shawn latta
"Mike Hagan was knowledgeable and professional throughout the entire process. He helped my wife and I get the proper coverage for all of our insurance needs. If you are looking for peace of mind when it comes to your insurance, contact Mike. You won't be disappointed!"
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Josh Halsey

January 30, 2023

5  out of  5 rating by Josh Halsey
"Argel is the man, he made it super easy to set up a new policy and even canceled my old for me. Highly recommend."
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Carolyn Kroll

January 29, 2023

5  out of  5 rating by Carolyn Kroll
"I had a policy review call with Mike Hagan and he was awesome. Very clear and matter of fact, which is what I like."
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Jennell McIntire

January 25, 2023

5  out of  5 rating by Jennell McIntire
"I had a great experience with Mike Hagan. He is knowledgable and genuine and was able to answer all of my questions."
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Rick Calabrese

January 24, 2023

5  out of  5 rating by Rick Calabrese
"I have known Chris for over a decade and I wouldn’t trust anyone else with my insurance needs. Chris is always available to answer my questions and help explain my policy. I appreciate his services."
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Pat Butler

December 15, 2022

4  out of  5 rating by Pat Butler
"Mike was very helpful and responded quickly with the follow up tasks that he promised. An overall pleasant experience,"
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Maureen Ritins

December 8, 2022

5  out of  5 rating by Maureen Ritins
"I moved my policies to Chris Madonna’s office a couple years ago and am very happy with the service. Chris Rush is always very quick to help whenever needed. I would definitely recommend this State Farm office."
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Bryon Relyea

November 7, 2022

5  out of  5 rating by Bryon Relyea
"Personal accountability, friendly customer service, and genuinely nice people....couldn't ask for more, and wouldn't accept anything less!!"
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Jen Rodgers

October 26, 2022

5  out of  5 rating by Jen Rodgers
"Mike gave us a competitive quote and walked us through the whole insurance process with helpful explanations about coverage and costs!"